ASALAMUALIKUM Everyone!

This is to Inform you about the organisation rules and policies.

Return and Exchange:

we have a very flexible return and exchange policy. Our customer comes first. please bring your respected bill along with the to be returned products.

no return or exchange is valid on toys.

Points and membership:

You can only avail membership by registering at the store. Your CNIC and your other credentials are required for membership.

Present your Lutf bonus card and CNIC Number while the addition or deduction of points.

The membership card is only valid for shopping within the store. your calculated points will be awarded if you shop at the store. POINTS AWARDING IS NOT VALID ON ONLINE SHOPPING.

For membership policies please see the back of your membership card.

Best regards,

Lutf's